Shout-out to Shrejal Bansal.
She showed leadership the way it should look: calm, fast, and deeply human.

Yesterday, a routine follow-up escalated into a safety-first situation.
I won’t share details out of respect for privacy.
What matters is the response.

Shrejal stepped in immediately. She stabilized the situation. She brought structure within minutes. She helped ensure the person moved toward the right support, with sound judgment and genuine care.

No panic. No noise. Just responsible action.

This is precisely what we believe at IntuiWell: mental wellness is not a neat “program start” problem.

It’s layered. It’s contextual. It needs a system and not heroics.

Our operating principles stay simple:
1. Stabilize first
2. Listen without judgment
3. Escalate early to the right support
4. Protect dignity and privacy

Shrejal didn’t just follow these principles. She proved them in real time.
That is the culture we’re building: calm, competent, deeply human.

Grateful for you, Shrejal. You set the standard.